Individual Services

1. Requirements

• A valid national ID or Iqama (residence permit) for the applicant.
• An active account on the Musaned platform.
• Specifying the required occupation and the nationality and religion of the male or female worker.
• Meeting the eligibility and financial capability conditions in accordance with the Musaned platform’s requirements.
• Providing supporting documents to prove financial capability or eligibility, when requested.
• Paying the government fees and platform fees prescribed for issuing the visa.

2. Process

1. 1Eligibility review: Verifying that the applicant meets the conditions and requirements necessary for issuing the visa.
2. 2Visa details: Reviewing the required occupation and nationality and confirming the available options in accordance with the applicable rules.
3. 3Application preparation: Completing the data and documents necessary for submitting the visa application.
4. 4Application submission: Carrying out the visa issuance procedures through the Musaned platform in coordination with the applicant.
5. 5Transaction follow-up: Tracking the status of the application and addressing any remarks or additional requirements.
6. 6Visa delivery: Providing the client with the details of the issued visa after the application is approved.

3. Timeframe

The estimated timeframe is determined after reviewing the applicant’s eligibility and once the requirements are complete, and the visa issuance period is subject to the processing and approval procedures on the Musaned platform.

1. Requirements

• The applicant’s national ID.
• The other party’s details, nationality and place of residence.
• A copy of the other party’s passport, and a valid Iqama if she resides inside the Kingdom.
• Specifying the marital status of both parties, and providing the divorce certificate or death certificate where there is a previous marriage, as applicable.
• The applicant’s National Address and identification of the competent regional Emirate.
• The supporting documents required according to the circumstances of both parties, including medical reports, birth certificates or proof of employment where needed.
• Providing the authorizations or permissions necessary to follow up on the transaction, as permitted by the competent authority.

2. Process

1. 1Request review: Reviewing both parties’ details and verifying the regulatory conditions relating to age, marital status, residency and other matters.
2. 2Transaction track: Determining the type of application and the competent authority according to the other party’s place of residence and the applicant’s status.
3. 3Document preparation: Reviewing the documents and completing the required data, forms and attachments.
4. 4Application submission: Assisting in filing the transaction through the electronic channels approved by the competent regional Emirate.
5. 5Procedure follow-up: Tracking the status of the application, responding to remarks and completing additional requirements in coordination with the client.
6. 6Transaction completion: Following up on the application until the decision is issued and informing the client of the outcome and the necessary subsequent procedures, according to the scope of the service.

3. Timeframe

The duration of the transaction varies according to the competent regional Emirate, the circumstances of both parties, and the completeness of the required documents and procedures. The estimated timeframe is determined after reviewing the details of the application, with no guarantee of a specific date for the approval to be issued.

1. Requirements

• A valid national ID for the applicant.
• The applicant must be at least 18 years old.
• An agricultural register linked to the required activity.
• An active account with the Ministry of Environment, Water and Agriculture (MEWA).
• Specifying the type of agricultural activity and the number of workers and occupations required.
• Meeting the conditions specific to the activity and the agricultural holding.
• Submitting additional documents or licenses when requested by the competent authority.

2. Process

1. 1Eligibility review: Verifying the applicant’s details, the agricultural register and fulfillment of the conditions.
2. 2Needs assessment: Reviewing the agricultural activity and the number of workers required in accordance with the approved rules.
3. 3Application preparation: Completing the necessary data and documents.
4. 4Labor endorsement request: Submitting the request to the Ministry of Environment, Water and Agriculture (MEWA).
5. 5Application follow-up: Tracking the status of the endorsement and addressing remarks and additional requirements.
6. 6Visa issuance: Following up on the visa issuance procedures through the competent authorities after the necessary endorsement is obtained.
7. 7Visa delivery: Providing the client with the results of the request once the procedures are complete.

3. Timeframe

The published timeframe for the service for requesting new agricultural labor at the Ministry of Environment, Water and Agriculture (MEWA) is 7 business days, and it does not include the time needed to complete the visa issuance procedures with the other authorities.

1. Requirements

• The details of the person to whom the visa was issued.
• An active account on the Musaned platform.
• The number or details of the visa to be canceled.
• Clarifying whether the worker has entered the Kingdom using the visa.
• The worker’s date of entry and final exit, if any.
• Providing the additional documents or information necessary to review the case.

2. Process

1. 1Case review: Reviewing the visa details and verifying its status, and whether it has been used for the worker’s entry into the Kingdom.
2. 2Eligibility verification: Determining whether the visa can be canceled and its fees refunded in accordance with the approved rules.
3. 3Special case review: Reviewing the status of the visa and verifying whether the conditions for benefiting from the compensatory replacement visa are met, if the worker has entered and left the Kingdom.
4. 4Cancellation: Submitting the cancellation request through the Musaned platform when it is available and its conditions are met.
5. 5Transaction follow-up: Tracking the status of the request and addressing remarks or additional requirements.
6. 6Request closure: Notifying the client of the outcome of the procedure and clarifying the status of the fee refund, if available.

3. Timeframe

The timeframe is determined according to the status of the visa, whether it can be canceled, and the processing times at the competent authorities, after reviewing the details of the request.

1. Requirements

• The applicant’s details and contact information.
• The details of the male or female domestic worker whose services are to be transferred.
• Specifying the applicant’s capacity in the transfer transaction.
• Providing the necessary documents and information after the case is reviewed and its requirements are determined.

2. Service Delivery Process

1. 1Request review: Reviewing the status of the worker and the parties concerned and determining whether the transfer of services is possible.
2. 2Requirements assessment: Verifying the regulatory conditions and determining the procedures appropriate to the case.
3. 3Transaction execution: Handling the necessary procedures and coordinating with the parties and the relevant authorities.
4. 4Follow-up and resolution: Following up on the request and resolving remarks or challenges that may affect completion of the transfer.
5. 5Service completion: Following up on the transaction until the procedures are complete and notifying the client of the outcome.

3. Timeframe

The estimated timeframe is determined after reviewing the case, and varies according to the completeness of the requirements, the parties’ approvals and the processing times at the competent authorities.

1. Requirements

• The applicant must be a Saudi national.
• The applicant must be at least 18 years old.
• Specifying the activity and occupation for which the document is to be issued.
• Providing proof of practicing the occupation or the qualifications and supporting documents, if the activity requires it.
• Meeting the conditions and obtaining the licenses specific to certain professional activities, where needed.

2. Process

1. 1Eligibility review: Verifying that the applicant meets the basic conditions for issuing the document.
2. 2Activity and occupation: Reviewing the nature of the work and selecting the appropriate category and occupation from the activities available on the platform.
3. 3Application preparation: Completing the data and documents required according to the selected occupation.
4. 4Application submission: Carrying out the document issuance procedures through the Freelance platform, in coordination with the applicant.
5. 5Transaction follow-up: Tracking the status of the application and addressing remarks or additional requirements, if any.
6. 6Document delivery: Downloading the freelance document and providing it to the client after the application is approved.

3. Timeframe

1 to 3 business days, provided that the necessary requirements and documents are complete and there are no remarks or additional procedures from the competent authority.